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/ #38

2014-10-07 18:56

It might be useful if the improvement in service, if any, will be achieved by the intended closing of the existing offices. The current number of visits to each office already requires extended wait times for everyone. That is not an indication of poor service by the staff, but an indicator of the large volume of work that is needed each day. If this change does not improve on service times, why is it being considered?