ICES OUTSOURCING


Guest

/ #18

2014-01-11 12:39

I'm 75 and on three days a week I commute from London to help my severely disabled daughter in Hove. Without the prompt (within 24 hours), knowledgeable assistance of ICES dedicated staff and their versatile stock of equipment and parts my daughter's and my life would be even more difficult. For ten years she and her carers have continued to depend entirely on ICES know-how and their speed of repairs, which past experience has shown does not happen with outsourced private companies (7 days to arrange a visit if you're lucky - then you're faced with a man with a hammer who doesn't know the equipment). Please don't increase the cost in very real terms to vulnerable people in Brighton and Hove by reducing the help they depend on and removing ICES from their lives.